Jess McMullin describes himself as “a thinker, researcher and designer who helps organizations innovate services, systems and policies to create a better world.” The term “UX” isn’t in there, but he manages to convey everything about what the work he does should do. Among many other things, McMullin is the founder at the Centre for […]
By Shane Schick — Feb 28 '14
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The University of Ottawa’s new website isn’t just a cosmetic redesign. It’s a cosmic rethinking of the school’s online presence – and it’s all based on a UX design approach. An online overhaul was long overdue. When U of O launched its site back in 1997, Bill Clinton was starting his second presidential term, the […]
By Christine Wong — Feb 12 '14
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Before they hooked him up to a monitor, Don Shilton’s heart rate was in the 60s. After conducting a stressful interview, it was surging at 125 beats per minute. The president of St. Mary’s Hospital in Kitchener, Ont. was taking part in an experiment about the impact of tense situations, but as Shilton explained to […]
By Shane Schick — Feb 5 '14
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For someone who used to lead one of Canada’s leading book publishers — the kind of firm that has been criticized for failing to keep up with the times — Cynthia Good sounds pretty knowledgeable about what the next chapter of reading and writing looks like. I had an opportunity to hear Good, former president […]
By Shane Schick — Feb 3 '14
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Almost any of us can describe a bad experience we’ve had with the Canadian health-care system: long wait times, indifferent staff, questionable treatments. It’s doubtful many of us would suggest the solution lies with smartphones and tablets. This week in Toronto, however, medical industry executives at the Mobile Healthcare Summit gathered to discuss a variety […]
By Shane Schick — Jan 30 '14
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It was one of the companies that defined user experience in the early days of e-commerce, but over the last several years Dell has had to seriously rethink the way it approaches UX. After a drawn-out fight with activist shareholder Carl Icahn and others, Dell managed to win a vote that allowed it to become […]
By Shane Schick — Jan 24 '14
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The Importance of User Experience User experience, which is also commonly referred to as UX, is one of the most important considerations when developing anything. From products and services, to websites and even mobile device apps, the goal should be to create an experience that is intuitive for your target user group. How to interact […]
By The CommerceLab — Jan 15 '14
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First there were smartphones. Now we’re starting to see smart watches. But a smart wig? Just last month Sony filed a patent for its sensor-filled SmartWig concept, which the company says could be used for everything from health-care monitoring for elderly users to virtual reality gaming. But it does prompt a few hair-raising questions. How […]
By Christine Wong — Jan 15 '14
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I’m a student of karate as well as UX. I mention karate in my LinkedIn profile and other bios to provide a sense of who I am outside of work. Last month, while I graded for a new belt in karate, I also prepped for a UX presentation. In my mind, these things became a […]
By Kate Wilhelm — Jan 10 '14
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Canada’s commitment to being a leader in open government was bolstered recently when the federal government launched the makeover of its open data portal, data.gc.ca, with improved user experience in mind. The site allows citizens, non-government organizations, researchers and others to leverage the more than 270,000 datasets the government has made publicly available – everything […]
By Patricia MacInnis — Jan 8 '14
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