Wowing your customers with a 20-foot video wall, hostess hologram, virtual koi pond and jump-the-line digital payment terminals means nothing if you can’t deliver the goods. “If the food doesn’t taste great, the technology doesn’t really matter,” insists Josh Sigel, chief information officer for Richtree Natural Market Restaurants, an organic fast-food chain that recently implemented […]
By Jon Cook — Dec 6 '13
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Startup is a daunting word. It’s one we hear a lot, and it comes with a whole set of Silicon Valley connotations: crazy hours spent hunched over MacBooks, a dictionary’s worth of buzzwords and acronyms, hoodies. But a startup, really, is just a small business. And the fact is, it’s a very good time to […]
By The CommerceLab — Dec 4 '13
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Why on Earth would a company the size of Microsoft, which can hire the brightest software engineers in the world, need to come to a Canadian conference filled with academics talking about gamification? For Ross Allen, the director of test in Skype at Microsoft, attending Gamification 2013 in Stratford, Ont. was a unique opportunity to […]
By The CommerceLab — Dec 4 '13
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Now it’s your turn: Offer your take on the examples above or share your own ideas of digital signage installations that define the best in the industry using the comment fields below!
By The CommerceLab — Dec 3 '13
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Thanks to a new gamified app, food isn’t the only thing that’s fast at A&W restaurants in Canada. In as little as three seconds, burger and root beer lovers can now rate their dining experience using Loop, a mobile app designed to improve customer service at 50 A&W Canada locations across the country. “Businesses want […]
By Christine Wong — Nov 29 '13
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His career has taken him from interaction designer to serial entrepreneur to author, but it’s the name of one of his first ventures – Adaptive Path – that continues to define the way Lane Becker approaches his work. Becker, who hails originally from Winnipeg but is now based in San Francisco, was in Toronto on […]
By Shane Schick — Nov 22 '13
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Damon Ramsey is on a mission to fundamentally change the way health-care providers get patients involved in their own care. The Vancouver-based family physician believes a lack of patient engagement is the single most neglected area of the healthcare system, but one where technology can improve patient care in the process. Ramsey is preparing to […]
By Patricia MacInnis — Nov 21 '13
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Ten years after it was founded by ex-Microsoft employees in an Old Montreal loft, Ayuda Media Systems is still making waves in Canada’s digital out-of-home (DOOH) signage sector. The company’s line of cloud-based business software tools includes Juice, Zest, Splash, BMS, Cerebro and Alto. They’re all part of a platform designed to manage basically every […]
By Christine Wong — Nov 14 '13
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David Callele doesn’t want to rain on anybody’s parade. He just wants to stop budding entrepreneurs in gamification from making mistakes they could otherwise avoid. Callele, whose consultancy Experience First Design is based in Saskatoon, recently visited Stratford, Ont., where he attended the Gamification 2013 conference and met with researchers to discuss the commercial viability […]
By The CommerceLab — Nov 7 '13
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A year after winning over all five judges on TV’s Dragon’s Den, indoor navigation startup MappedIn is still finding its way. And co-founder and CEO Hongwei Liu is just fine with that. “This is my first time doing this and every obstacle is kind of new,” admits the novice CEO, who’s 22. Liu was studying […]
By Christine Wong — Nov 6 '13
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