Shane Schick

Shane Schick is the editor of CommerceLab. A writer, editor and speaker who helps people create value with information technology. Shane is also a technology columnist with Yahoo Canada, an editor-at-large with IT World Canada, the editor of Allstream’s expertIP online community and the editor of a U.S. magazine about mobile apps called FierceDeveloper. Shane regularly speaks to CIOs and IT managers at events across Canada about how they can contribute to organizational success, and comments on technology trends as a guest on CBC, BNN, CTV and other programs.

All gamification slide decks should look as good as the one ESDC has put together

All gamification slide decks should look as good as the one ESDC has put together

Before young people decide what to do with the rest of their lives, they might want to play the field a bit first. That’s the basic premise of a PowerPoint presentation created by a social media team at Employment and Social Development Canada (ESDC) that recently surfaced on the PostMedia News network. After being roundly […]

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Sochi onscreen: The Olympic-sized opportunity for digital signage users

Sochi onscreen: The Olympic-sized opportunity for digital signage users

I remember Nagano in 1998, where coworkers stumbled into the office after near-sleepless nights staying up to watch Canadian hockey players take the ice in Japan. I remember Vancouver in 2010, when system administrators feared that employees watching the video streams online would max out the bandwidth on their corporate networks. This time, I think, […]

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UX and the ER: The potential of real-time data to cut wait times

UX and the ER: The potential of real-time data to cut wait times

Before they hooked him up to a monitor, Don Shilton’s heart rate was in the 60s. After conducting a stressful interview, it was surging at 125 beats per minute. The president of St. Mary’s Hospital in Kitchener, Ont. was taking part in an experiment about the impact of tense situations, but as Shilton explained to […]

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A plot twist in the user experience of reading

A plot twist in the user experience of reading

For someone who used to lead one of Canada’s leading book publishers — the kind of firm that has been criticized for failing to keep up with the times — Cynthia Good sounds pretty knowledgeable about what the next chapter of reading and writing looks like. I had an opportunity to hear Good, former president […]

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The UX design shift mHealth is bringing to Canadian patients

The UX design shift mHealth is bringing to Canadian patients

Almost any of us can describe a bad experience we’ve had with the Canadian health-care system: long wait times, indifferent staff, questionable treatments. It’s doubtful many of us would suggest the solution lies with smartphones and tablets. This week in Toronto, however, medical industry executives at the Mobile Healthcare Summit gathered to discuss a variety […]

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Canadian cities should be the ones to make this 'maverick' IT prediction come true

Canadian cities should be the ones to make this ‘maverick’ IT prediction come true

She called it her “maverick prediction,” and laughed, but Ruthbea Yesner Clarke sincerely believes the games within innovative municipalities are about to begin. The research director at IDC Government Insights was speaking in a Webinar late last week that went over her firm’s top 10 predictions for so-called “smart cities” in 2014. The prediction I […]

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Inside Dell's approach to the user experience of PCs, laptops and more

Inside Dell’s approach to the user experience of PCs, laptops and more

It was one of the companies that defined user experience in the early days of e-commerce, but over the last several years Dell has had to seriously rethink the way it approaches UX. After a drawn-out fight with activist shareholder Carl Icahn and others, Dell managed to win a vote that allowed it to become […]

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What the Wall Street Journal gets wrong about gamification

What the Wall Street Journal gets wrong about gamification

In less than 1,000 words — in just one line, really — Farhad Manjoo raised a question that gamification researchers in Canada or anywhere else who seek to commercialize their work will have to answer. The line in question appears as the sub-head in a piece that ran last week in the pages of the […]

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The screens of CES 2014: What researchers should be watching

The screens of CES 2014: What researchers should be watching

For an event that is intended to show us what the future of technology will look like, there is something about this year’s Consumer Electronics Showcase (CES 2014) that already feels a little . . . last week. I didn’t actually make it out to the Las Vegas Convention Center to see CES in person, […]

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A gamification tip, and a challenge for 2014

A gamification tip, and a challenge for 2014

There’s a location only a few steps from my house and I go there primarily to grab an Americano, but there’s one thing I look forward to at Red Rocket far more than the coffee, and it’s something I do not especially look forward to anywhere else: the giving of gratuities. It’s not that the […]

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