Christine Wong

Christine Wong is a journalist based in Toronto who has covered a wide range of startups and technology issues. A former staff writer with ITBusiness.ca, she has also worked as a reporter for the Canadian Economic Press and in broadcast roles at SliceTV and the CBC.

A&W Canada digs into the Hawthorne effect to gamify food service

A&W Canada digs into the Hawthorne effect to gamify food service

Thanks to a new gamified app, food isn’t the only thing that’s fast at A&W restaurants in Canada. In as little as three seconds, burger and root beer lovers can now rate their dining experience using Loop, a mobile app designed to improve customer service at 50 A&W Canada locations across the country. “Businesses want […]

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GSummit Global 2013: Key Points from Jesse Schell, United Capital and more

GSummit Global 2013: Key Points from Jesse Schell, United Capital and more

We learned a ton from GSummit Global 2013 last week. For example, World of Warcraft isn’t necessarily the best template for teaching database administration; some accountants despise video games; and pairing chocolate with cottage cheese is just wrong. Alas, we can’t possibly cram this story with all the goodies we gleaned from the gamification conference, […]

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Ayuda brings digital signage content to any HTML5-enabled browser

Ayuda brings digital signage content to any HTML5-enabled browser

Ten years after it was founded by ex-Microsoft employees in an Old Montreal loft, Ayuda Media Systems is still making waves in Canada’s digital out-of-home (DOOH) signage sector. The company’s line of cloud-based business software tools includes Juice, Zest, Splash, BMS, Cerebro and Alto. They’re all part of a platform designed to manage basically every […]

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MappedIn navigates the market for mobile retail experiences

MappedIn navigates the market for mobile retail experiences

A year after winning over all five judges on TV’s Dragon’s Den, indoor navigation startup MappedIn is still finding its way. And co-founder and CEO Hongwei Liu is just fine with that. “This is my first time doing this and every obstacle is kind of new,” admits the novice CEO, who’s 22. Liu was studying […]

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A checkup on Pain Squad, the Canadian app that gamified health care

A checkup on Pain Squad, the Canadian app that gamified health care

A Canadian app that literally lets young cancer patients put pain management in their own hands is poised to make the leap from clinical trials to Apple’s App Store next year. And the Pain Squad iPhone app has been so successful in trials that an enhanced version is also now in the works called Pain […]

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Accenture: Where Canadian firms will play with gamification

Accenture: Where Canadian firms will play with gamification

There’s a fine line between fun and fatigue when it comes to gamification. A report released earlier this year by Accenture’s Singapore office warns that as the world gets gamified, consumers may start to tune out the deluge of offers, games and contests aimed at them. It also points out that as the gamification space […]

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Gamification 2013: A conversation with Neil Randall

Gamification 2013: A conversation with Neil Randall

The University of Waterloo professor discusses an event that will bring together academia with established vendors, along with some thoughts on where Canada ranks in the market

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Axonify shows what employees can learn in 1-3 minutes

Axonify shows what employees can learn in 1-3 minutes

A Waterloo-based startup employs gamification to provide “short bursts” of education to corporate clients. Learn from a Startup Idol winner

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Akendi explains the ethnography behind its approach to UX design

Akendi explains the ethnography behind its approach to UX design

At first blush it seems like a case of Big Brother meets big data. Imagine employees working away in their office. A camera is poised above each computer screen, capturing every staffer’s move and daily digital workflow. A researcher sits observing the action, perched quietly at an adjoining desk – or maybe hidden behind two-way […]

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Gamification in retail: What's in store for Canada

Gamification in retail: What’s in store for Canada

COMMERECELAB Q&A Brent Houlden of Deloitte Canada talks about the how merchants can get smart about engaging with young consumers and employees

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