A&W Canada digs into the Hawthorne effect to gamify food service
Thanks to a new gamified app, food isn’t the only thing that’s fast at A&W restaurants in Canada. In as little as three seconds, burger and root beer lovers can now rate their dining experience using Loop, a mobile app designed to improve customer service at 50 A&W Canada locations across the country. “Businesses want […]
By Christine Wong — Nov 29 '13
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